At Artisan Sole, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website (artisansole.com), you agree to the terms outlined below.
1. Information We Collect
When you interact with our website or services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
- Account Information: Login credentials, purchase history, and preferences.
- Device and Usage Data: IP address, browser type, operating system, and browsing behavior on our website.
2. How We Use Your Information
The information we collect is used for:
- Processing and fulfilling your orders.
- Providing customer support and responding to inquiries.
- Sending order updates, promotional emails, and newsletters (with your consent).
- Improving our website, services, and user experience.
- Detecting and preventing fraudulent or unauthorized activities.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with third-party service providers (e.g., courier companies, payment gateways) to facilitate order fulfillment.
- Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and shopping cart items.
- Analyze website traffic and performance.
- Deliver relevant advertisements.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain features of our website.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Opt-out of receiving promotional communications.
- Request the deletion of your personal data, subject to legal or contractual obligations.
To exercise these rights, contact us at [email protected].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated date. Continued use of our website after such changes constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to reach out to us:
Email: [email protected]